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Smarter Business |
Act! Business Care |
Swiftpage Business Care |
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Support Plan | Gold | Silver | Bronze | Gold | Silver | Bronze |
Feature & Platform Enhancements | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Customer Support | ✔ | ✔ | ✔ | ✔ | ✔ | |
Advanced level Act! Technical Support | ✔ | ✔ | Option | ✔ | ||
Unlimited support calls | ✔ | ✔ | Option | ✔ | ||
Act! emarketing discounts | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Appointment scheduling | ✔ | ✔ | ||||
Voice message and e-mail support | ✔ | ✔ | ✔ | |||
Local support in Ireland | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Dedicated consultant assigned to your business | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Support if customised or using Integration AddOns | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |